题目内容
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[主观题]
We apologize()the delay of your order No. 20191215.
We apologize()the delay of your order No. 20191215.
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A.show the listener that you value and respect them
B.soften what you say so as not to sound too direct or forceful
C.be genuine, apologize and show empathy
D.A and B only
A.bypass
B.exceed
C.proceed
D.proclaim