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I was made () two hours for an appointment in the chilly wind.
A.wait
B.to wait
C.waiting
D.waited
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A.wait
B.to wait
C.waiting
D.waited
Two hours later, my friend telephoned me from the flat.At the moment, he said, he was listening to some of my re- cords after having just had a truly wonderful meal.He had found a pan on the gas stove and fried two eggs and had helped himself to some cold chicken from the refrigerator.Now he said, he was drinking a glass of orange juice and he hoped I would join him.I asked him if he had reached the flat without difficulty, he answered that he had not been able to find the key under the stone, but fortunately the living-room window just by the apple tree had been open and he had climbed in.I listened to all this in astonishment.There is no apple tree in front of my living room, but there is one in front of my neighbor's.
1.When his friend arrived from abroad the writer was______ .
A . at the airport
B . at home
C . still at the office
D . on his way home
2.As the writer was busy and couldn't go home on time, he asked his friend ().
A.to cook something for him
B.to have a meal and drink himself
C.to wait for him to have dinner together
D.to go into the kitchen and cook first
3 .Two hours later, the writer () .
A.got home and met his friend
B.was listening to some records
C.rang up his friend
D.got a phone call from his friend
4.Knowing his friend's arrival, the writer had ().
A.left the living room window open
B.asked his neighbor to receive his friend
C.managed to go home later than usual
D.hid the key for him somewhere near the door
5.The writer was surprised to find that his friend had () .
A.entered his neighbor' s house by mistake
B.entered his living room by climbing the apple tree
C.entered his house through a neighbor' s window
D.got into the living room with a neighbor' s key
(d) What reasons would you suggest to explain this failure of Churchill Ice Cream to become an international
company? (5 marks)
Mrs. B. did what many other Americans have done--with excellent results. She wrote a letter to the newspaper in her town, explaining her problem. A few days later her letter appeared in the newspaper, and this sentence was printed below it:
The store found a way to safely deliver your rug immediately after hearing from us.In this age of machines, it is often hard to get action from businesses that have made mistakes. An individual person can complain, but his complaints may accomplish nothing. Luckily, newspapers now employ people to help with such problems, and the results are published in a special section of the paper.Mrs. B's letter appeared in a column called MR. FIX-IT. During the same week the following letter from Mrs. J. was printed in the ACTION LINE column of another newspaper
"Many weeks ago I bought some living room furniture from the House and Garden Shop in Parkersville. They have set three delivery dates, and each time I had to stay home from work and wait for the truck, which never came. I have called the store at least fifteen times, and each time they have said they would look for the furniture. This has been going on for two months. I guess they are still looking. " The ACTION LINE writer's reply was printed below Mrs. J's letter: "They found it. Action Line made one telephone call to the president of the company, who told us: 'the customer will get satisfaction. ' The furniture was found, and it arrived at your home yesterday."
1.How long was it after Mrs. B. called the store again that she wrote to the local newspaper? ____
A、Three weeks
B、Two weeks
C、About a week
D、Four months
2.The phrase "to get action" last line, 2nd paragraph means ____.
A、to get the store to deliver the rug
B、to find the rug that has been misdelivered
C、to cancel the order from the store
D、to quarrel with the store manager
3.The passage points out that in the machine age people's complaints usually____.
A、bring about mistakes
B、prove useless
C、cause more serious trouble
D、prove effective
4.After writing to the newspaper, ____.
A、Mrs. B found her rug
B、Mrs. B had to wait for another several weeks
C、Mrs. B's problem remained unsolved
D、Mrs. B's problem was solved very soon
5.In the last paragraph, the sentence "The customer will get satisfaction" means____
A、Mrs. J. will get what she wants
B、Mrs. J. will be paid for her loss
C、Mrs. J. will get better furniture
D、Mrs. J. will find that she was mistaken
Cars–curse or craze?
Johnny Watson, 30
It is easy to criticize cars – they cause pollution and accidents, and so on. But what are alternatives? Nobody wants to travel in a slow, smelly old bus when you can relax in the comfort of your own car. In most countries, the public transport system is inadequate, expensive and inefficient – and anyway, cities today are designed to meet drivers’ needs, with fast roads and car parks everywhere. The car industry also provides thousands of jobs. Roads are getting safer and more efficient every year, and cars are causing less pollution because of lead-free petrol and other technological improvement. What’s the problem?
Amanda Rees, 33
I am much happier now that I don’t have my car. I used to spend an hour stuck in a traffic jam each morning and that made me angry and irritable for the rest of the day. I was so stressed! The worst thing about cars, though, is the number of accidents. Did you know that somebody dies in a road accident in Britain every two and a half hours? Another thing I hate is the way that road building is destroying the countryside. Finally, I would love to live without that constant traffic noise coming through the window. In fact, I think it’s the noise that bothers me most.
1、What does Johnny think of cars? ()
A、They cause pollution and accidents
B、They are slow and smelly
C、They are comfortable
2、Which is not the reason why Johnny supports cars?()
A、The public transport system in most countries is not good enough
B、Road building is destroying the countryside
C、Roads are much safer and more efficient now
3、Did Amanda use to have a car?()
A、Yes, she did
B、No, she didn’t
C、It doesn’t mention
4、What bothers Amanda most?()
A、What bothers Amanda most
B、The destroying of the countryside
C、The constant traffic noise
5、How serious is the road accident in Britain?()
A、Someone dies every 2 hours
B、Someone dies every 2.5 hours
C、Someone dies every 0.5 hours
B.Transfer postings from unrestricted-use stock to quality inspection stock
C.Transfer postings between two storage locations of one plant based on a two-step procedure
D.Transfer postings between plants that have the same company code
A.acknowledgement
B.acquaintance
C.recognition
D.association
ago, the Perfect Shopper franchise group was launched that allowed these neighbourhood shops to join the group
and achieve cost savings on tinned and packaged goods, particularly groceries. Perfect Shopper purchases branded
goods in bulk from established food suppliers and stores them in large purpose-built warehouses, each designed to
serve a geographical region. When Perfect Shopper was established it decided that deliveries to these warehouses
should be made by the food suppliers or by haulage contractors working on behalf of these suppliers. Perfect Shopper
places orders with these suppliers and the supplier arranges the delivery to the warehouse. These arrangements are
still in place. Perfect Shopper has no branded goods of its own.
Facilities are available in each warehouse to re-package goods into smaller units, more suitable for the requirements
of the neighbourhood shop. These smaller units, typically containing 50–100 tins or packs, are usually small trays,
sealed with strong transparent polythene. Perfect Shopper delivers these to its neighbourhood shops using specialist
haulage contractors local to the regional warehouse. Perfect Shopper has negotiated significant discounts with
suppliers, part of which it passes on to its franchisees. A recent survey in a national grocery magazine showed that
franchisees saved an average of 10% on the prices they would have paid if they had purchased the products directly
from the manufacturer or from an intermediary – such as cash and carry wholesalers.
As well as offering savings due to bulk buying, Perfect Shopper also provides, as part of its franchise:
(i) Personalised promotional material. This usually covers specific promotions and is distributed locally, either using
specialist leaflet distributors or loosely inserted into local free papers or magazines.
(ii) Specialised signage for the shops to suggest the image of a national chain. The signs include the Perfect Shopper
slogan ‘the nation’s local’.
(iii) Specialist in-store display units for certain goods, again branded with the Perfect Shopper logo.
Perfect Shopper does not provide all of the goods required by a neighbourhood shop. Consequently, it is not an
exclusive franchise. Franchisees agree to purchase specific products through Perfect Shopper, but other goods, such
as vegetables, fruit, stationery and newspapers they source from elsewhere. Deliveries are made every two weeks to
franchisees using a standing order for products agreed between the franchisee and their Perfect Shopper sales
representative at a meeting they hold every three months. Variations to this order can be made by telephone, but only
if the order is increased. Downward variations are not allowed. Franchisees cannot reduce their standing order
requirements until the next meeting with their representative.
Perfect Shopper was initially very successful, but its success has been questioned by a recent independent report that
showed increasing discontent amongst franchisees. The following issues were documented.
(i) The need to continually review prices to compete with supermarkets
(ii) Low brand recognition of Perfect Shopper
(iii) Inflexible ordering and delivery system based around forecasts and restricted ability to vary orders (see above)
As a result of this survey, Perfect Shopper has decided to review its business model. Part of this review is to reexamine
the supply chain, to see if there are opportunities for addressing some of its problems.
Required:
(a) Describe the primary activities of the value chain of Perfect Shopper. (5 marks)