题目内容
（请给出正确答案）
(b) Discuss FOUR factors that distinguish service from manufacturing organisations and explain how each of
these factors relates to the services provided by the Dental Health Partnership. (5 marks)
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更多“（b) Discuss FOUR factors that …”相关的问题
(e) Briefly discuss FOUR initiatives that management might consider in order to further enhance profitability.
(4 marks)
(ii) Briefly discuss FOUR non-financial factors which might influence the above decision. (4 marks)
3 The Chemical Services Group plc (CSG), which operates a divisionalised structure, provides services to industrial and
domestic customers in Swingland, a country whose economic climate is subject to significant variations. There have
been a number of recent changes at board level within CSG and therefore the managing director called a meeting of
the board of directors at which each of four recently appointed directors put forward their view as to what their primary
focus should be. These were as follows:
The research and development director stated that ‘my primary focus is upon ensuring that we continue to develop
the products and services that satisfy the requirements of our existing and potential customers’.
The finance director stated that ‘my primary focus is upon keeping our investors satisfied’.
The human resources director stated that ‘my primary focus is upon ensuring that we take all the steps necessary to
establish and maintain our reputation as a responsible employer’.
The corporate affairs director stated that ‘my primary focus is upon the need to ensure that we are recognised as a
socially responsible organisation’.
Required:
(a) Discuss the criteria that should be considered in deciding upon suitable performance measures in respect of
the primary focus of each of the FOUR directors of CSG providing THREE appropriate quantitative measures
for each primary focus.
Note: your answer may include financial or non-financial quantitative measures. (12 marks)
阅读下列程序，请输出程序结果:
longfac(intn)
longf;
if(n＜0)cout＜＜"n＜0"＜
elseif(n==0)f=1;
elsef=fac(n-1)*n;
returnf;
}
voidmain()
longfac(intn);
intn=5;
longy;
y=fac(n);
cout＜
(b) Discuss the statements of the operational manager of Bonlandia and assess their implications for SSH.
(4 marks)
